El Paso Health | About Your Health | Fall 2019

Flu and vaccine : Two very important words From the Desk of David Palafox, MD, DABFM, El Paso Health Medical Director A s the flu season rapidly approaches, encourage your patients, family, and friends to get their annual flu vaccine. Per the Centers for Disease Control and Prevention, vaccine effectiveness can vary. Recent studies show that flu vaccination reduces the risk of flu illness by between 40% and 60% among the overall population during seasons when most circulating flu viruses are well-matched to the flu vaccine. Flu vaccines and flu mists are available beginning mid-September 2019 through the pharmacy benefit for all El Paso Health members: STAR, CHIP, and CHIP Perinate members ages 7 and over per Texas Vendor Program and the vaccines they approve. Members under 7 years old must receive the flu vaccine at their Primary Care Provider’s office starting at age 6 months. The vaccine is available through these participating pharmacies for members ages 7 and older: ■  ■ CVS ■  ■ Albertsons ■  ■ Walgreens ■  ■ Walmart ■  ■ Target Pharmacies and Providers can call Navitus PBM at 1-877-908-6023 with any questions about coverage. Oseltamivir generic (Tamiflu) is on the Texas Medicaid PDL-preferred drug list, in capsule and liquid form. You can view the formulary at txvendordrug.com/ formulary/formulary-search . Health info in hand EL PASO HEALTH MOBILE APP NOW AVAILABLE The El Paso Health mobile app provides members with easy and quick access to their health-care information. The mobile app will have the same information that is available on the Member Portal. It is available in English and Spanish. MEMBERS CAN: ■  ■ View and print a temporary ID ■  ■ View eligibility information ■  ■ Find a Provider ■  ■ Request a Primary Care Provider or pharmacy change ■  ■ View authorizations ■  ■ View claims ■  ■ View wellness information ■  ■ Ask a question ■  ■ View frequently asked questions RESOURCES FOR PROVIDERS INCLUDE: ■  ■ Member notification ■  ■ El Paso Health mobile app registration instructions ■  ■ Provider notification ■  ■ Provider manual ■  ■ Overview of app for Providers ■  ■ Website Encourage El Paso Health members to use the mobile app, which is available from the App Store, Google Play, and Microsoft. Questions about the app? Call Provider Relations at 915-532-3778, ext. 1507 . Provider Newsletter Fall • 2019 CHANGE SERVICE REQUESTED PO Box 971100 El Paso, TX 79997-1100 Nonprofit Org. U.S. Postage PAID Walla Walla, WA Permit No. 44