El Paso Health | About Your Health | Summer 2021

Special services for children of traveling farmworkers El Paso Health has special Medicaid ser vices for the children of traveling farmworkers. The ser vices include assistance with scheduling their upcoming Texas Health Steps Exams as well as vision, mental health, and transpor tation benefits for them. If you have any questions or would like to receive more information about these ser vices for children of traveling farmworkers or would like for the program coordinator to provide an in-ser vice to your staff, please call the Outreach Coordinator at 915- 532‑3778, Ext.1075 . Provider Newsletter ABOUT YOUR HEALTH is published as a service for members of the EL PASO HEALTH Provider network. EL PASO HEALTH Executive Offices are located at 1145 Westmoreland Drive, El Paso, TX 79925, 915-532-3778 or 877-532-3778 , elpasohealth.com . Information in ABOUT YOUR HEALTH comes from a wide range of medical experts. If you have any concerns or questions about specific content in this newsletter, call 877-532-3778 . Models may be used in photos and illustrations. Member Services 1-877-532-3778 EPHP3312104-PR-Summer 2021 Provider Newsletter 2021 © Coffey Communications, Inc. All rights reserved. stay informed Dr. Wang’s practice, Deser t Pediatrics , is located at 801 Wyoming Ave., El Paso, Texas 79902. Call 915-302-3030 . CONGRATULATIONS! El Paso Health would like to congratulate Gilber to Gomez, MD, on opening his own practice. Dr. Gomez was born and raised in El Paso. Dr. Gomez is a board-certified pediatrician who attended University of Texas Health Sciences Center at San Antonio. He returned home to complete his residency at Texas Tech University Health Sciences Center at El Paso. After his training, he joined Paso Del Nor te Pediatrics, PA. Dr. Gomez is looking forward to continuing to provide outstanding care to our members and community. Here at El Paso Health, we look forward to our par tnership and working together! Dr. Gomez’s practice, 915 Pediatrics , is located at 3261 Joe Battle Blvd., El Paso, Texas 79936. Call 915-257-5862 . Provider spotlight —Continued from front page HEALTH SERVICES Prior authorization process By Vianka Sanchez, M.S., CCC-SLP E l Paso Health continues to effectively enhance the prior authorization process. Our goal is to improve the turnaround time on requests. We introduced the Therapy Request Checklist on Nov. 1, 2020, providing our Providers a specific checklist of documents needed for different types of therapy requests. We also implemented flexibility on physician orders on Nov. 1, 2020, allowing the physician’s signed plan of care to replace the second physician order requirement that required therapy frequency and duration. These 2 options have decreased additional information requests. And remember, the reevaluation and therapy requests can be included in the same prior authorization request. You can still request up to 180 days for the therapy portion of the request. If you have any questions, please feel free to reach out to the prior authorization department.